At Whimsical Lane XO, we want you to truly love your purchase. If something isn’t quite right, we offer easy exchanges or store credit within 14 days of delivery for eligible items.
Redo Free Returns
If you purchase Redo Free Returns at checkout, you may return eligible items at no additional cost for an exchange or store credit. If Redo is not selected at checkout, customers are responsible for purchasing their own return shipping label and mailing the item back to:
Whimsical LaneXO
14412 Kenosha Ave
Lubbock, TX 79423
Return Guidelines
To be eligible for an exchange or store credit, items must be:
Unworn and unwashed
Tags attached
In original, resalable condition
Free from stains, perfumes, smoke, or deodorant marks
Please include your full name and order number inside your return package so we can process your return correctly. Returns received without this information may experience delays or may not qualify for store credit or exchange.
To start a return or exchange, please use the return portal provided in your order confirmation email.
Please Note
We do not offer refunds to the original payment method.
Eligible returns will be issued as store credit or exchange only.
Final Sale Items
The following items are final sale and are not eligible for return or exchange:
Sale or clearance items
Flash sale purchases
Pop-up shop items
Special or limited drops
Whimsical Lane XO reserves the right to refuse returns that do not meet the above return criteria.
Thank you for supporting our small, family-owned boutique — we truly appreciate you being part of the Whimsical Lane XO community 🤍
Choosing a selection results in a full page refresh.
